Hoopla is a pay-per-use service; instead of owning the content in Hoopla, the library pays for each individual download. The monthly download limit ensures patrons can fairly access this high-value, high-cost service, which offers an extensive collection of recently released materials.
Hoopla FAQs
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General Questions
If you are receiving this error, there is most likely nothing wrong with the service or your account. Hoopla is very popular and our patrons have reached our checkout limit for the day. When a patron borrows materials from Hoopla, MADL must pay a set dollar amount depending on the type of material for every single item checked out. MADL has a dollar limit set every day for materials that can be borrowed by patrons across the whole MADL system. Once the limit has been reached for the day, patrons can no longer check out items for that day. The daily borrow limit resets at midnight every night. We encourage you to try again another day or try one of our many other online resources such as Libby, Freegal, and Kanopy.
The collective daily borrow limit resets at midnight every night.
Unlike Instant titles, Flex titles are not simultaneous-use copies; that is, only one person at a time may borrow a Flex title. If a copy is out on loan, it cannot be borrowed again until returned. If a title is currently out on loan, you may place a hold on the title. This is similar to how physical books are loaned out by the library.